CSOneCaseManagementAPI

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New Application

#Client On-boarding procedure for a newly created application


  • Login into the Anypoint platform with the required credentials
  • Select the API by clicking on the API version.
  • resources/Select%20the%20API-bc061fd4-a84a-4c07-97b5-283c6c4f66e3.PNG

  • Below screen will appear after clicking the respective application from the API Version.
  • Click on "Developer portal" search the required API as below
  • resources/Dev%20Portal%20access%20for%20API-5469785a-f879-4a5e-8f22-bdb0dfd8d3e8.PNG

  • Click on "Request API access" in orange color.
  • resources/Request%20API%20access%20from%20Dev%20Portal%20only-2a8b69a5-2260-4bc4-8a03-c005881c79ca.PNG

  • Click on "New application".
  • resources/New%20application%20button-df5d8cc7-b230-4e9b-934b-822f0be4a90b.PNG

  • In the Add application window, give "Name".
  • In the Add application window, "Description" & "Application URL" fields are optional.
  • Select "OAuth 2.0 Grant type" as "Client Credentials Grant".
  • Click "Add" button.
  • resources/new%20app%20name%20details-da200280-69f9-4f20-b82c-dc11df67e5ef.PNG

  • In the "Request API access to API - verstion [ex: StageCSOneCaseManagementAPI - 1.0]" window, new Application [ex: scm-test] will appear.
  • Now choose "SLA tier" from the dropdown and add it.
  • Go through Terms & Conditions and Accept by clicking the check box.
  • Then finish your application creation by clicking on "Request API access" which shows in blue color.
  • If SLA user selected is a "manual" approval SLA limit then you will get a pop-up saying "Your request has been received and is pending approval."
  • resources/new%20app%20request%20api%20access-d1dcd298-232e-4e8b-ae41-dad2f8bf9a19.PNG

  • If SLA user selected is a "automatic" approval SLA limit then you can see a pop-up with "client-id" and "client-secret".
  • resources/new%20app%20created-165f318b-8091-4359-b938-05711ce17662.PNG

  • Then We will be receiving email confirmation for new application.
  • resources/new%20app%20email%20confirmation-8505d33f-5ed4-4326-be96-bece41ef567f.PNG


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